Disruptive AI

Almost everyone I know, is completely obsessed with Game of Thrones, all with their own theories and speculation about what events will occur, who will die and ultimately who will end up on the Iron Throne. Interestingly, AI has got an opinion too. I read an article today about a software engin

Website creation has lately been changing in order to appeal to the rapidly growing market of those not particularly skilled in the area, who are wanting to build websites. CMS went some way to solve this as people could completely remove themselves from the code-based technicalities of web developm

Chatbots are becoming more and more mainstream across all industries as a way of automating customer service, without losing the “ideal” user experience of having a free, one-to-one conversation with instant replies; opposed to reading a list of FAQs, phoning a helpline, or sending a support tick

Another mental model to adopt when looking for transformation through AI techniques is the exploration of human processes and the adaption of them into a digitised form. The processes can be varied; the contextualising of input feeds, the conclusion reaching cognition of experience or unblinking fla

There has been a lot of talk lately about unconscious bias in our society. Every person on this planet is biased in a way or another. You can be biased against gender, minorities, brands, people etc. You can have biased behaviour, biased opinions. You can pick up biases from the way you were b

The human-machine combination augments total intelligence, and can significantly raise both productivity and quality Partial integration of technology that delivers a human-machine combination augments total intelligence, and can significantly raise both productivity and quality. When man and machin

Short answer: - No. Slightly longer answer: - Not yet. Questions you may be asking yourself Should I be worried? - Again, not yet. Then what are you talking about? - Let me explain: Artificial Intelligence Creating a Website by Looking at the Whiteboard Wireframe A few days ago, I saw this vi

UK Government Department of Business, Energy & Industrial Energy has issued its review of AI and its impact on the economy, here is a summary; Increased use of Artificial Intelligence (AI) can bring major social and economic benefits to the UK. With AI, computers can analyse and learn from informa

The hospitality industry for food and drink is a broad field underrepresented by the world of data. I recently had the opportunity to speak with business leaders of a UK restaurant chain and discuss the core opportunities for enhancing service through artificial intelligence. The core of this disc

Last week, Bianca wrote on Channels about bias in AI, stating that the problem starts with inherently biased data. She noted that “if your data is biased, either due to the data gathering process or biased sample of your population, your model is going to be biased as well.” This post was timely,

We have been continuing to discuss mental models for exploring applicable problem domains where AI can be used to make the greatest business impact. This is driven by our continuing and increasing need to communicate the transformational aspects of AI to our audience. As such: What if every tool us

Build a corporate ethos of continuous improvement. Review all processes and identify boundaries of communication where interaction in the human layer introduces latency. Eliminate. Never be content with the existing way a business operates, instead act to ensure the continuous improvement of proce